Frequently Asked Questions
How many gifts may I order at one time?
We accept orders as large as 300 gifts at any given time.
We kindly require a non-refundable deposit of 50% on orders $1,500 or more.
How may I place an order?
Orders are received via email at: info@giftbasketsbystephanie.com.
Orders are also submitted via phone and text message: 314.616.8785.
Food Items
All non-perishable food items included in our gifts have at least a 90-day shelf life.
Customization
We will use products we have in stock to create custom gifts for you.
Pricing for customized designs begin at $55.00.
There will be a custom design fee of $15 to change any design.
We will substitute any item for a product of equal or greater value.
What is your turnaround time?
Gifts are usually available within 72 hours after the order is placed.
A rush order fee of $25 will be added to all orders needed within 24 hours.
Turnaround time may fluctuate based on our peak seasons and day of the week.
Deliveries
We deliver Monday through Friday. There is a $15 delivery fee for orders up to $500 before taxes.
FREE DELIVERY for orders over $500 before taxes.
We do not deliver on weekends or holidays. Special delivery requests (weekends, holidays, special requests) are $50.
Do you ship?
Yes! We ship within all 50 United States. Shipping cost is based on destination zip code, size and weight of the package.
We accept orders as large as 300 gifts at any given time.
We kindly require a non-refundable deposit of 50% on orders $1,500 or more.
How may I place an order?
Orders are received via email at: info@giftbasketsbystephanie.com.
Orders are also submitted via phone and text message: 314.616.8785.
Food Items
All non-perishable food items included in our gifts have at least a 90-day shelf life.
Customization
We will use products we have in stock to create custom gifts for you.
Pricing for customized designs begin at $55.00.
There will be a custom design fee of $15 to change any design.
We will substitute any item for a product of equal or greater value.
What is your turnaround time?
Gifts are usually available within 72 hours after the order is placed.
A rush order fee of $25 will be added to all orders needed within 24 hours.
Turnaround time may fluctuate based on our peak seasons and day of the week.
Deliveries
We deliver Monday through Friday. There is a $15 delivery fee for orders up to $500 before taxes.
FREE DELIVERY for orders over $500 before taxes.
We do not deliver on weekends or holidays. Special delivery requests (weekends, holidays, special requests) are $50.
Do you ship?
Yes! We ship within all 50 United States. Shipping cost is based on destination zip code, size and weight of the package.
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